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Sales Cloud Salesforce automation and CRM -
SERVICE
Service Cloud Fully customizable support and help desk -
MARKETING
Marketing Cloud Digital marketing platform -
COMMERCE
Commerce Cloud Digital commerce, point of sale, and order management -
COMMUNITY
Community Cloud Beautiful branded portals, forums and sites -
COLLABORATION
Collaboration Cloud Create, edit, discuss, and organize your team’s work, all in one place
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Create personalized, intelligent shopper journeys wherever shoppers roam.
About Salesforce Commerce Cloud
Through the acquisition of CloudCraze, Salesforce now offers robust B2B Commerce capabilities that empower you to generate revenue faster, scale easily as your brand grows, and give your B2B customers a streamlined, B2C-inspired user experience.
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Deliver a seamless shopping experience across all channels.
Unified commerce ensures a smooth, personalized shopping experience in-store and online for you and your customers.
Unify the commerce experience
Over-deliver on the end-to-end consumer experience - whether online or in store - with integrated AI-powered solutions for digital commerce, point of sale, order management and more.
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Speed up your operations
Take advantage of market opportunities faster using the cloud. Quickly launch new sites, create all new consumer experiences, bring stores online, expand into new geographies, adopt new features, and integrate partner technologies.
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Connect the entire shopping journey
Unify every part of the shopper’s journey including discovery, purchase, fulfillment and service by integrating your retail operations with the world’s #1 CRM solution.